Privacy Policy | Careerswitch

Privacy Policy

1. Introduction

Welcome to CareerSwitch B.V.  (“CareerSwitch,”, “LionHead” “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites (lionhead.works and careerswitch.works) and our platform (the “Platform”). By using our Platform and Services, you agree to the terms of this Privacy Policy.

• Company Name: CareerSwitch B.V.
• Marketing/Trade Name: LionHead
• Address: Duindigt 10, 2244BR Wassenaar, The Netherlands
• Contact Email: privacy@careerswitch.works

2. Data Collection

2.1. Types of Personal Data Collected

• Contact Information: Email address, name.
• Professional Information: LinkedIn information, job preferences, resume details.
• Usage Data: Cookies, Google Analytics data, IP addresses, device information, and log data (browser type, version, pages visited, time spent, etc.).

2.2. Collection Methods

• Registration: When you create an account on our Platform.
• LinkedIn Integration: When you import your LinkedIn profile information.
• Cookies and Tracking: We use cookies, analytics, and remarketing tools to analyze usage patterns and improve your experience.
• Third-Party Sources: Information from partners, advertisers, or service providers, where applicable.

2.3. Additional Data Collection

We may collect additional data (e.g., device details, browsing behavior) through cookies and tracking technologies to support analytics, functionality, and marketing efforts.

3. Purpose of Data Processing

We process your personal data for the following purposes:

• Providing Services:  Such as skillset predictions using OpenAI models and resume creation features.
• Improving Services: Enhancing platform functionality, user experience, and troubleshooting.
• Marketing and Communication: Sending newsletters, promotional materials, or updates about our services.
• Analytics: Understanding how users interact with our Platform (via Google Analytics and similar tools).

4. Legal Basis for Processing

Our GDPR-compliant legal bases for processing your personal data include:

• Consent: Obtained through your agreement to our Terms and Conditions during account registration.
• Performance of a Contract: We process your data to provide the services you request (e.g., skillset matching).
• Legitimate Interests: We improve and market our Services unless these interests are overridden by your fundamental rights and freedoms.

5. Data Sharing and Third Parties

5.1. Third-Party Services

We share your personal data with the following third-party processors:

• HubSpot: CRM and marketing services (United States).
• Google: Website analytics and marketing services (United States).
• Facebook: Marketing services (United States).
• LinkedIn: Marketing services (United States).
• OpenAI: AI services for data transformation (United States).

5.2. Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA), including the United States. We ensure that such transfers comply with GDPR requirements by implementing appropriate safeguards, such as Standard Contractual Clauses.

5.3. Purpose of Sharing

Data shared with third parties is used for:

• Marketing and Communication:  To enhance promotional efforts.
• Analytics: To improve Platform functionality and user experience.
• Service Provision: To enable job matching, skill predictions, and related features.

6. Data Storage and Retention

6.1. Storage Locations

Your data is stored on secure servers located in Frankfurt, Germany, and managed by MongoDB, a third-party service provider.

6.2. Retention Periods

We retain your personal data until you choose to delete your account. After account deletion, we remove your personal data in accordance with our data deletion procedures (see Section 6.3).

6.3. Data Deletion

You may delete your account and personal data any time by selecting the “Delete Profile” option in your account settings. Upon confirmation, your data is permanently removed from our servers.

7. Data Security

7.1. Security Measures

We implement robust technical and organizational measures to protect your personal data, including:

• Encryption: Data is encrypted during transfer using industry-standard protocols.
• Access Controls: Strict access controls to limit data access to authorized personnel only.
• Secure Storage: Data is stored securely using MongoDB with appropriate security configurations.

 

7.2. Data Breach Response

In the event of a data breach, we will promptly notify the relevant authorities and affected users in accordance with GDPR requirements. We maintain an incident response plan to address and mitigate any data breaches effectively.

8. User Rights

Under GDPR, you have the following rights regarding your personal data:

• Access & Portability: Request a copy of your personal data in a portable format.
• Correction & Deletion: Correct inaccuracies or request deletion of your data (see Section 6.3).
• Objection & Restriction: Object to or request restriction of certain processing activities.
• Withdrawal of Consent: Withdraw consent at any time by adjusting your settings or contacting us. This does not affect the lawfulness of processing before withdrawal.

9. Cookies and Tracking Technologies

9.1. Use of Cookies

We use cookies and similar tracking technologies to:

• Enhance User Experience: Remember your preferences and settings.
• Analytics: Understand how users interact with our Platform through Google Analytics.
• Marketing: Tailor promotional content based on user behavior.

9.2. Cookie Management

You can manage or opt-out of cookies by adjusting your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform.

9.3. Purpose of Cookies

Cookies are used to:

• Essential Functions: Enable core features of the Platform.
• Performance Analysis: Collect data on how the Platform is used.
• Personalization: Customize your experience based on your interactions.

10. Behavioral Remarketing

We use remarketing services to advertise on third-party websites after you visit our Platform. Our third-party vendors (e.g., Google, Facebook) use cookies to inform, optimize, and serve ads based on your past visits.

10.1 Google Remarketing

Provided by Google Inc.

• Opt-out: Visit Google Ads Settings or install the Google Analytics Opt-out Browser Add-on.

10.2 Facebook Remarketing

Provided by Facebook Inc.

• Opt-out: See Facebook’s About Ads or use YourOnlineChoices.eu for Europe-wide opt-out.

11. Children’s Privacy

Our Platform and Services are intended for individuals aged 16 or above. We do not knowingly collect personal data from individuals under 16. If we discover we have inadvertently collected data from someone under 16, we will promptly delete it. If you believe we may have such information, please contact privacy@careerswitch.works.

12. Business Transactions

In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.

13. Changes to This Privacy Policy

13.1 Notification of Changes

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or Platform notifications.

13.2 Effective Date

Updates take effect upon posting on our Platform or 30 days after notification, whichever occurs first. Continued use of the Services after this period constitutes acceptance of the updated Policy.

14. International Data Transfers

Your information may be transferred to—and maintained on—servers or databases located outside your state or country. By using our Services, you consent to these transfers in accordance with this Policy and GDPR safeguards as described in Section 5.2.

15. Security and Liability

While we strive to use commercially acceptable means to protect your personal data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security. If you have concerns about data security, contact us at privacy@careerswitch.works.

16. Contact Us

If you have questions about this Privacy Policy, or if you wish to exercise any of your rights, please contact us at:

• Email: privacy@careerswitch.works

• Address: Duindigt 10, 2244BR Wassenaar, The Netherlands